Frequently Asked Questions
We’ve collected the most common questions from our customers about the Slovak vignette and our service. These answers are based on over 10 years of experience and first-hand knowledge.
We’ve grouped all questions into categories so you can find your answer quickly. If you need more help, our Contact Us page has all of the details.
General Information
The Slovak motorway vignette is a digital permit — in the form of a PDF invoice — linked to your licence plate. It
Validity & Enforcement
You can choose from:
- 1-day vignette
- 10-day vignette
- 30-day vignette
- 365-day vignette
All vignettes are valid until midnight of the last day chosen.
After Purchase
By email. It includes your vignette details (licence plate, validity period, vehicle class) and, if requested, an invoice.
Buying & Payment
- Select the vignette type and duration.
- Enter your vehicle registration number and country.
- Choose your start date.
- Complete payment securely.
We then register your vignette directly in the official Slovak Eznamka system. See How It Works for a full step-by-step guide.
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Fines & Exemptions
You risk fines, which are far higher than the vignette itself. Fines are enforced via cameras and mobile patrols.
Refunds & Cancellations
Under EU law, you can revoke a purchase within 14 days. But if you request immediate activation of your vignette,
Customer Support & Company Information
You can choose from:
+31 (0)85 303 39 23
Available 7 days a week, 09:00-17:00
Support@vignetteslovakia.com
AI chatbot available 24/7
Full details are on our Contact Us page.