General Terms and conditions

Exclusion of the Right of Revocation

• By confirming the order, the Customer explicitly authorizes  “M&V” to purchase the selected vignette on their behalf and to execute the order immediately.
• The Customer agrees that processing and activation of the vignette shall begin immediately after payment and acknowledges that the statutory right of withdrawal ends once the vignette has been activated, received, or expired.

• The Customer confirms and accepts the following declaration at checkout:

  • I authorize Maut & Vignette B.V. (“M&V”) to purchase the selected vignette on my behalf and execute the order immediately. I understand my withdrawal right ends upon activation.
  • I agree that my order will be processed immediately and that my right of withdrawal ends once my vignette is activated, received, or expired.
  • I have read and accepted the Terms of Use and agree to electronic invoicing.

• According to Article 16(a) and (m) of EU Directive 2011/83/EU (Consumer Rights Directive), the right of withdrawal does not apply to:

  • Services that are fully performed with the consumer’s prior express consent and acknowledgment of the loss of the right of withdrawal once the service is performed;
• The purchase and issuance of a Slovak vignette through EZNAMKA (https://eznamka.sk) fall under these provisions. Once the vignette is applied for and activated in the Slovak toll system, it is registered to a specific vehicle and cannot be altered, refunded, or revoked.

• Consequently, by granting M&V the mandate to apply for a vignette through EZNAMKA, the Customer acknowledges that:

  • The actual toll contract is concluded directly between the Customer and EZNAMKA;
  • The transaction is final once the vignette is successfully registered in the EZNAMKA system; and
  • No withdrawal or refund can be made under EU law or EZNAMKA’s official regulations after activation.